Remember the incident where I thought I was going to die? More than two weeks after Andreas graciously made a complaint on my behalf to Chili’s USA, they have finally responded. I’m quite dissapointed with the lenght of time they took to respond, as well as the underlying tone of their emails. How, you ask me? Condescending and unapologetic. They asked Andreas for my contact information, to which Andreas gave them my email address. This afternoon, I received an email from COO of Chilli’s Malaysia. Read about the development here.